Watermark complaints policy

We are committed to providing good quality service and strive to continually improve service standards for all our clients.

To help us identify areas of improvement, we need you to tell us when something goes wrong, or if you have any concerns about our service.

If you have a Complaint.

If you have a complaint, please contact Candida Beltrami our Client Care Officer at clientcare@watermark.com.au or +61 3 9810 1449 and provide her with the details of your complaint.  This information can either be provided in writing or through a discussion with the Watermark Client Care Officer.